Liked staff and location. Facilities very clean. They did accomadate me on an earlier check in as long as it was after 12...they would charge you for the prior night if you check in before (didnt make sense or seem fair but arrived at 2:30pm and was accommodated with room. The Inn is in a great quiet location of restaurants, bars, theater, and shopping within walking distance.
Escalera
août 2024
All of the staff inside was very nice and helpful. Rooms were clean and comfortable. Breakfast was good.
Carrie
mars 2025
Rooms clean, comfortable, good location for a walking to dinner and shows .
Doreen
juin 2024
Came for a concert and the hotel was walking distance from the venue. the breakfast was included and had a large selection. there was also security guarded valet parking and it wasn't that expensive for one night.
Jazmin
mai 2024
The parking lot was accessible and the valet was polite, professional and friendly. The room was clean and comfortable, I liked the chaise lounge chair. The Breakfast was good, homemade waffles are always a good thing. But the homemade pancake machine is the best. You might want to look into purchase of a pancake machine.
Marsha
octobre 2023
very confortable rooms. The breakfast was great! Many choices and all were very good.
Michele
août 2024
They served breakfast even though I was unable to get it so I don’t have any feedback on how it was. The view was very pretty, the hotel was close to where I needed to be.
Ch'arlie
octobre 2023
The manager was amazing. Bookings completely screwed up and never communicated our reservations to Hampton. So when we arrived it did not appear we had reservations in there system. The manager was on top of everything and handled all of the miscommunication for us.
Hilary
février 2024
The staff were welcoming and professional. We felt as if we had been there before based on the warm greeting we received when we arrived. And in the morning we received the same friendly reception from Angelica. After our excellent complimentary breakfast, we went to her for information which she provided with a smile. We were in good hands here and we plan to come back next spring!
Marian
octobre 2024
Staff was helpful. Location downtown near certain facilities you made want to visit (arena, Capitol building and complex, museums, etc.). Albany is a challenging city with many problems, but the Hampton Inn is a nice place near where you may need to be. Staff treated us very well. Breakfast was excellent. Valet parking was convenient, safe and reasonably priced compared to many downtown hotels in other cities.
Bradford
juillet 2023